Join Pace as a Project Manager focusing on client success, where you'll ensure satisfaction through ongoing support and proactive management of projects. Drive relationships and outcomes effectively.
This full-time role involves onboarding clients and providing in-depth training on product usage. You will handle client inquiries, manage project timelines, and collaborate with various teams to ensure timely execution and high quality. Your talents in problem-solving will be essential for developing retention strategies and driving upsell opportunities.
Key Responsibilities:
• Facilitate comprehensive client onboarding and training
• Maintain long-term client relationships through check-ins
• Monitor timelines and resolve project issues quickly
• Coordinate communication across departments for project success
• Drive continuous improvement based on client feedback
Requirements:
• Bachelor's in business administration, chemistry, or similar
• Two years of exp...