We are seeking a detail-oriented, deadline-driven Project Manager with hands-on experience in the BPO industry managing cross functional projects. The ideal candidate will play a key role in coordinating and implementing new campaign setups, leading UAT processes, and ensuring projects are delivered on time and to specification.

Key Responsibilities

• Coordinate end-to-end setup of new BPO campaigns, ensuring all components are implemented smoothly


• Manage User Acceptance Testing (UAT) phases, including creation of test cases, tracking results, and issue resolution


• Develop and maintain detailed project plans, timelines, and documentation


• Liaise with cross-functional teams including operations, IT, QA, and client stakeholders


• Track project milestones and escalate potential delays to leadership


• Schedule and facilitate project meetings, prepare agendas and record minutes