SUMMARY:
Key Responsibilities:
Process engineering and optimisation :

• Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks.
• Design and implement future-state processes aligned to modern digital and software engineering practices.
• Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency.
• Develop and maintain process models, process maps, value stream maps, and standard operating procedures.
• Working at the intersection of business analysis, systems thinking, and technology implementation.

• Support modernisation of legacy IT systems by defining improved delivery and operational processes.
• Review processes and identifying opportunitie...