Job purpose

The Project Lead (Account Supervisor) is responsible for the management of all projects on specific account mandates and acts as the key contact between the Agency and the client. The Project Lead (Account Supervisor) is responsible for the project management process through Creative, Production and Operations to deliver the highest quality work in the fastest, most cost-effective manner. The Project Lead (Account Supervisor) builds solid professional relationships and personal connections with clients.

Duties and responsibilities

Client Relationship Management

• Keep clients up to date on all projects and discuss issues with them
• Assist in soliciting the client’s perspective on key measures of success
• Keep all agency departments informed on client/account developments
• Keeps Account Director informed on projects
• Proactive at initiating projects internally
• Keep abreast of all cl...