Programme Lead – IT Service Improvement

Hybrid, London - City

Full time, 24 Month FTC

Salary: Circa £96,000

Directorate Mission:  

To deliver outstanding services to members, customers, and the sector at large, by: taking a modern, customer-centric approach to innovative technology that delivers an exceptional customer & member experience; harnessing the power of data to identify meaningful insights that deliver value for the Institute and our members; and implementing impactful programmes of work that drive sustainable value, operational excellence, and meaningful outcomes for our stakeholders.

Job Purpose:

Reporting to the Director of IT Services, the Project Lead – IT Service Improvement will lead a portfolio of initiatives to enhance IT Services in line with CII’s Business Solutions strategy. Key focus a...