Reports To:
Program Manager
Location: 1117 Eastern Parkway, Brooklyn & 1958 Fulton Street, Brooklyn
What The Program Supervisor Does:
- Ensure the establishment and maintenance of professional relationships with clients, while upholding the highest standards of client confidentiality.
- Possesses a thorough understanding of the case management aspects of contract requirements and effectively communicates this knowledge to staff.
- Ensure that all client and program files comply with funder standards and implement CAMBA’s internal Quality Assurance protocols.
- Plan and organize program activities to optimize the achievement of contract goals and performance targets
- Enhance collaboration and teamwork among direct reports and peers.
- Diagnose issues and make decisions within established authority levels, in alignment with program poli...