Amazon works hard to delight customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile and fluid. The Amazon Now team partners directly with product and software teams to develop the future of quick commerce. The Tech SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. Tech SMEs are accountable to delivering world‑class solutions through optimizing and reinventing the existing technology.

• Lead technology programs and initiatives for darkstore operations, ensuring seamless integration with existing systems
• Drive Under the Roof (UTR) and On the Road (OTR) operations programs at the darkstore level, optimizing inbound, warehouse, and last‑mile delivery processes
• Build low‑cost automations using AI tools such as KIRO, ...