This role provides the opportunity to lead program‑level management, governance, and delivery oversight for complex, cross‑functional initiatives across the Manulife Vitality program. The successful candidate will be responsible for ensuring programs are well‑governed, risks and dependencies are actively managed, and work is delivered in a predictable, high‑quality way that advances Manulife’s mission to improve health and financial outcomes for customers.
Position Responsibilities
- Provide program-level governance and delivery oversight for complex, cross-functional initiatives, ensuring alignment to business objectives, timelines, and quality expectations across the Behavioural Insurance portfolio.
- Establish and operate delivery governance structures, including delivery cadence, readiness checkpoints, dependency management, and decision forums to improve predictability and transparency.
- Oversee delivery performance of external vendors, ensu...