Position Summary

Provides administrative support for the account / program by coordinating with various internal departments (i.e. CE, LS, HR, Workforce, etc…). Seeks immediate action and resolution to administrative concerns, inquiries and issues of the account by the accurate gathering and cascading of information to and from applicable units. Supports the Operations Management in the roll-out of account initiatives by establishing accountability for administrative needs. Provides administrative assistance to all associates within the account.

Functional Responsibilities

• Addresses the administrative needs of the account by coordinating with the Operations Management on account needs and goals.
• Contributes to the attainment of optimum performance and service levels by providing administrative support for the entire account (i.e. monitoring metrics, attendance, attrition, etc...).