Education

Bachelor's degree.

Responsibilities

• Advise project teams.
• Coordinate projects and programs.
• Develop action plans.
• Direct the operations of an organization or department that provides services.
• Evaluate the operations of establishments that provide services to business.
• Plan and organize the operations of establishments that provide services to business.
• Provide expertise in response to clients needs.
• Review projects and programs.
• Hire, train, direct and motivate staff.
• Market business services.
• Direct and advise staff in the development and implementation of service quality assessment strategies.
• Plan, develop and organize the policies and procedures of establishments.

Work Conditions and Physical Capabilities

• Attention to detail.
• Fast-paced environment.
• Large caseload.
• Large workload.