To support all activity within the Productivity Team, ensuring that all guest accommodation is allocated accurately, efficiently and in line with business priorities, guest requirements and operational availability. This team play a key role in delivering a smooth guest arrival experience by ensuring the right guests are placed in the right accommodation at the right time. This is a fixed term contract for maternity cover. Key Responsibilities Allocation accuracy rate. Reduction in check-in delays linked to accommodation readiness. Guest satisfaction scores relating to accommodation. Effective management of upgrades and occupancy optimisation. Minimal allocation-related complaints Skills, Knowledge & Expertise Allocate accommodation in line with booking requirements, guest requests and resort availability. Manage room/unit moves, upgrades and special requests. Optimise occupancy levels while balancing operational efficiencies Highlight opportunities in calendar to fulfil operationally ...