Plan & work proactively with Customer's Planning team and internal Team to meet customer’s requirement and internal KPIs: OTD of line item and volume, cycle time, order fulfilment and other supporting goal.
Liaise with customer on the forecast vs actual loading, review with IE on forecast vs capacity when receive weekly /monthly forecast.
Collaborate with internal Team to meet customer’s prioritization requirement consistently & improve Loading Accuracy vs. Forecast and optimize capacity per AOP.
Collaborate with internal Team to support ah-hoc, upside and urgent request.
Daily Monitoring AO, PO, WIP & FG to meet On Time delivery & provide regular update to customer per request including daily update of plan vs actual.
Coordinate with Production team to provide justification and recovery plan for any backlog and communicate effectively to customer.