The Product Technician is responsible for the installation, manufacturing, upgrading, servicing, and troubleshooting of AGT (Advanced Gaming Technology) products. This role involves tasks related to retrofitting and assembling gaming devices and associated equipment. The technician will diagnose parts and peripherals, provide technical support to internal and external customers, and maintain a clean and safe working environment. Additional responsibilities may be assigned as needed.

Main Responsibilities:

Product Assembly and Maintenance:

• Perform in-shop assembly, maintenance, modification, and overhaul of AGT products and associated equipment according to AGT operation manuals, service guides, and departmental policies.


• Install, upgrade, configure, diagnose, and conduct final testing of AGT products and gaming devices.

Issue Escalation: