Location: Midlands based – UK & Ireland travel

Job Overview:

We are seeking a skilled and motivated Product Support Technician to join our team in the excavator tiltrotator attachment business. This position is crucial in ensuring the success of our distributor network and end customers through expert technical support, training, and field assistance. The ideal candidate will be passionate about providing high-quality service, solving technical challenges, and fostering strong relationships with our distributors and partners.

Key Responsibilities:

Technical Support:

1. Provide remote and on-site technical assistance to our network of distributors to resolve installation, maintenance, and product performance issues.
2. Offer guidance on troubleshooting and diagnosing mechanical, hydraulic, and electrical challenges.
3. Conduct training sessions for ...