We are looking for a Product Support Engineer to join our engineering team, providing technical support for mechanical products used within commercial building services projects.

This is a varied role combining technical problem solving, product support and engineering investigation. You'll work closely with internal departments and customers to diagnose issues, identify root causes and provide practical solutions throughout the product life cycle.

The position would suit an engineer with a background in mechanical engineering, manufacturing or building services who enjoys fault finding, working with technical documentation and seeing problems through to resolution.

Key Responsibilities

* Provide technical support for product-related enquiries from customers and internal teams.

* Investigate reported product issues and identify appropriate technical solutions.

* Review service reports and technical information to assess product performanc...