GENERAL SUMMARY:
The Product Owner (PO) is responsible for providing guidance and priority decision making on key business decisions impacting the product. The Product Owner is accountable for staying aligned with senior leadership’s product vision and is responsible for escalation as necessary.
The Product Owner for this role will support Health Alliance Plan's Customer Service Administration department and the Salesforce Experience Cloud portal and app.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
+ Drive business requirements and business needs of the product to align with the product vision for a specific line of business such as Commercial and/or Medicare Health Insurance.
+ In collaboration with the Portfolio Manager, develops business cases, determines ROI, establishes KPIs and monitors project funding for the Scrum Team Track and report of product performance against goals.
+ Responsible for market and competitive analysis of Product or Product Segment...