Product Owner - Onboarding & Platform

Location: Norwich

Epos Now powers over 100,000 businesses globally through integrated POS, payments and commerce solutions.

We're looking for a Product Owner to take ownership of one of the most important parts of the customer journey: onboarding. From account creation and identity verification through to system configuration and activation, you'll help shape how merchants get up and running and realise value from day one.

This role sits at the intersection of product, engineering, design, payments and operations. You'll use customer insight, behavioural data and commercial thinking to identify friction points, prioritise improvements and deliver experiences that help merchants start trading faster.

What You'll Do

Own the Onboarding Journey

• Define and evolve the end-to-end onboarding experience
• Improve activation, setup and conversion across onboarding flows <...