The PO operates at the intersection of customer needs, business priorities, and team execution, bridging daily delivery decisions with the broader product vision defined by Product Management.

Responsibilities

• Act as the voice of the customer within the team, continuously exploring customer wants, needs, and preferences – whether customers are internal or external.
• Develop whole-product thinking by understanding the full desired customer experience, not just individual features.
• Apply design thinking and Lean UX practices to identify the right problems to solve and guide solution design.
• Know the stakeholders – balance the needs of customers with the expectations of Business Owners, Product Management, System Architects, and other teams.
• Engage regularly with Product Management to understand market forces, business drivers, and evolving priorities.
• Represent the end user's perspective in roadmap discussions...