The Digital Benefits experience delivers curated customer journeys that drive engagement through compelling customer value across financial products, commerce categories, and strategic partners. Our current focus is to enhance the Benefits experiences to deliver a personalized, visually engaging experience that is scalable, intuitive and helps customers easily understand and maximize the benefits offered by Chase and partners.
As a Vice President, Product Manager on the Benefits Experience team, you will shape the vision, strategy, and execution of customer-centric benefits experiences that help cardmembers discover, understand, activate, and maximize the value of their benefits. You will own the end-to-end product roadmap across key customer journeys and lead cross-functional teams to deliver innovative, data-driven solutions that improve engagement, personalization, self-service, and operational efficiency. This role requires a strategic product leader who can translate customer a...