General Description:

Serve a key role with the administration of new business accounts. Provide day-to-day administrative and technical support to operations leaders. Responsible for development of best practices and client utilization reporting of the program. Includes current client activity, newly on-boarded clients, and future utilization to support new business of union and employer business plans.

Responsibilities:

• Generate multiple Broker reports on a daily basis.

• Work closely with management to facilitate the set-up of new accounts in applicable systems.

• Ensure all renewals are processed timely and within the carrier's current guidelines.

• Process all SharePoint requests within 24 to 48 hours of receivin...