3 years ofMIS/RTAexperience, preferably in BPO/Shared Services.
Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting
Knowledge with usingMISScheduling tools (PowerBI, VBA, Macros, Excel)
Has strong knowledge with MS Office Tools (Excel in particular)
Strong initiative and follow-through; Strong organizational skills; Detail-oriented.
Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-making skills; Client-focused.
Effective listening, empathy, build rapport, excellentverbaland written communications.