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Pre-Sales Customer Service Representative

Company

HR1001

Location

cebu city, central visayas

Type

Full-time

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.

Why Asurion?

Next Level Pay : Earn competitive salary PLUS unlimited sales incentives (incentives are based on performance).

Free Daily meals: Complimentary meals every day

Work-Life Balance: Up to 30 days paid time off (convertible to cash)

Future planning: Life insurance + retirement plan

And more : Transportation, rice, and other allowances

Key Accountabilities

  • Undertake service requests for customers ensuring compliance with Asurion’s policies and procedures carrying out effective note-taking on calls
  • Providing technical expertise on ...

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