Appealing Points:
Work with the latest Microsoft technologies including Dynamics 365 CRM, Power Platform, Azure, and enterprise integrations.
Play a key role in global support operations by perform case inspections, triage, escalations, technical reviews, and wellness.
Advance your career in a bilingual environment while building expertise in Dynamics 365, Azure, DevOps.
Annual Salary: 6 Million Yen and above
Job Responsibilities:
Provide technical guidance, mentoring, and SME coaching to Delivery Partner Engineers and Support Advocates.
Partner with SDM, CSS Learning & Development, and Worldwide Learning teams to address readiness gaps.
Perform case inspections, triage, escalations, technical reviews, and wellness checks.
Drive readiness content creation, training, and knowledge sharing initiatives.
Manage collaboration activities across teams for complex technical cases.
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