Reporting to Head of Portfolio& Analytics, the Portfolio Manager is responsible for designing and executing the customer engagement strategy across the Latitude credit cards portfolio. The role focuses on deepening customer engagemnet and maximising the value of existing customer relationships to drive portfolio growth.

You will work closely with cross-functional teams including Marketing and Product to deliver seamless, data driven inititiaves aligned to business objectives.

The role leads the design, execution, and optimisation of targeted portfolio growth campaigns that stimulate customer spend, increase receivables, and strengthen ongoing engagement with our credit card customers.

In this role, you’ll:

• Take a lead in creating portfolio management strategies to maximize portfolio growth across all customer contact and communication points
• Design, execute and monitor always-on customer management programs including:
  • Early mont...