**Requisition number:** 2369472
**Job category:** Medical & Clinical Operations

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start **Caring. Connecting. Growing together.**

**Primary Responsibilities:**

+ Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps
+ Partner with operations and physician leadership to determine the best strategies to support the practice of our members ensuring that recommended preventative health screenings are completed and HEDIS gaps in care are addressed. Conduct outbound calls to members an/or providers to assist in scheduling appointments, closing gaps in care or chart collection activities
+ Answer inbound calls from members and/or providers regarding appointments, gaps in care, and customer needs
+ Leads improvem...