Role Overview

As Pool & Beach Supervisor at Banyan Tree Dubai, you will oversee the daily operations of the pool and beach areas, ensuring a seamless, safe, and highly personalised luxury guest experience. You will lead the service team, maintain brand standards, and ensure all guests receive intuitive, attentive, and effortless service in a resort-style outdoor environment.

You will act as a key link between guests, service teams, and management, ensuring operational excellence and exceptional hospitality delivery at all times.

Key Responsibilities

Guest Experience & Service Excellence

• Ensure exceptional guest experience across all pool and beach areas.
• Proactively engage with guests to ensure comfort, satisfaction, and personalised service.
• Handle guest feedback, requests, and complaints promptly and professionally.
• Ensure service delivery ...