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Policyholder Support & Contact Center Specialist

Company

IBM

Location

quezon city, metro manila

Type

Full-time

IBM is seeking a Process Delivery Specialist in Quezon City, Philippines. The role involves providing exceptional customer service to clients through effective communication and problem-solving skills. Candidates should hold a Bachelor's Degree and have at least a year of experience in a contact center. Knowledge of insurance products is beneficial. Strong customer focus and adaptability are essential, along with the ability to work flexible hours. Join IBM and be part of a worldwide consulting team dedicated to high client satisfaction.
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