PACIFIC PRIME INSURANCE BROKERS SINGAPORE PTE. LTD.
Location
singapore, singapore
Type
Full-time
Responsibilities
Assess client requirements
Configure systems in accordance with client plan designs and specifications.
Conduct functional testing and troubleshoot developed or modified software.
Facilitate User Acceptance Testing (UAT) with end users and provide implementation support.
Analyse client workflows and procedures, and recommend process improvements where appropriate.
Collaborate with the Production Support, Product, and Engineering teams on system-related matters, including product enhancements and application issue resolution.
Coordinate with Senior Implementers, Account/Client Managers, and cross-functional teams (e.g., IT and Operations) on client-specific requests, system enhancements, and process-related matters.
Assist in the development of user guides by gathering technical information, preparing content, and coordinating documentation.