Policy Billing Representative – Lansing, MI
Pay: $17.00/HR
Location: Lansing, MI
Schedule: Flexible hours between 8:00 AM and 6:00 PM
Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise.
Key Responsibilities:

• Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity.
• Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines.
• Reconcile accounts to troubleshoot discrepancies and provide accurate account histories.
• Interpret and analyze premium billing data to resolve complex issues.
• Process pay-by-phone transactions to ...