JOB DESCRIPTION

The Policy Administration Clerk will ensure that all signed policy documents are received, captured and accurately filled in the system. The role will handle enquiries relating to outstanding policy documents. The role will further be responsible for the registration and noting of cessions on policies. In addition, the role will assist with validating and processing of policies.

DUTIES

• Collection of signed policy documents from intermediaries.
• Handling enquiries and manage discrepancies relating to signed policy documents.
• Capture receival of signed policy documents onto Guidewire.
• Capture and process amendments on policies on the system. Verification of policies and relevant documents.
• Distribute policy documents.
• Provide training and support to Policy Clerks.
• Support Agri personnel and intermediaries.
• Handling, registration and noting of cessions.