Location: Taguig, Philippines – On-site, full-time. Experience required: 3–5 years. Education: Bachelor’s degree.

Responsibilities

• Initiates and fosters effective liaisons with other ITG departments and divisions.
• Maintains division training plans and tracks actual training execution.
• Consolidates and generates various division level reports.
• Enforces quality, process, continuous improvement, audit finding closure, and keeps track of CDD department activities and deliverables.
• Assists department head in personnel management including seating arrangement, budget versus actuals tracking, recruitment flow, training completion, and performance appraisal flow to ensure CDD compliance to existing ITG and/or bank processes.
• Collaborate with CDD heads to continuously improve the division’s delivery outcomes and team engagement.
• Performs other related functions that may be assigned from time to time.
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