Collaborate with business and development leaders to define project scope, vision, and identify constraints, dependencies, assumptions, risks, and issues.
Elicit business and user requirements through workshops, meetings, workflow storyboards, user stories, process modeling, competitive analysis, and other methods.
Translate business and user requirements into functional/technical requirements and use cases that are clear and comprehensible to developers, including data mapping, decision tables, and rules.
Develop UX prototypes of interfaces based on user requirements.
Evaluate business needs against regulatory, OOTB, and industry standard requirements to determine strategic initiatives and priorities.
Identify opportunities for process optimization through re-engineering or technology implementation.