Perform accurate fault diagnosis and repair of electronic devices, addressing both hardware and software issues.
Analyze customer complaints to identify underlying technical problems and determine appropriate solutions.
Demonstrate strong troubleshooting and repair skills, with the ability to resolve complex device malfunctions efficiently.
Inspect, analyze, and evaluate defective devices to determine root causes of failure and prevent recurrence.
Utilize diagnostic tools, specialized equipment, and repair software to identify hardware or firmware faults.
Maintain a clean, organized, and efficient workstation in accordance with 6S standards, while strictly observing ESD (Electrostatic Discharge) safety protocols.
Document repair activities and provide detailed feedback and reports to support continuous improvement initiatives in both hardware and software processes.