Job Title: Pharmacy Technician – Prescription Benefits and Reimbursement (PBR)Job Description
This role focuses on supporting patients, providers, and healthcare partners by accurately processing prescription insurance information, adjudicating pharmacy claims, and coordinating medication access in a call center environment. You will handle inbound calls, troubleshoot claim rejections, manage prior authorization workflows, and ensure precise documentation so patients receive timely and safe access to their medications.
Responsibilities

+ Locate and enter accurate prescription insurance information into patient profiles by processing eligibility checks and adjudicating pharmacy claims.

+ Adjudicate pharmacy claims, identify and troubleshoot claim rejections, and ensure that clear, accurate information is communicated to patients.

+ Communicate the need for medication prior authorization to providers and serve as a knowledgeable resource throughout the pr...