Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Hermanus
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Responsibilities Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines Administration of scripts and/or any other claiming/capturing related procedure Accurate and complete handling of all profiles worked on Interact with health care professionals where needed Problem solving and follow up of queries Duties Interact with customers via telephone or other means regarding medication and Healthcare Services Accurate capturing of scripts received at the Central Pharmacy centre Handling of queries regarding prescriptions Patient Profile management Assist with chronic authorizations Liaison with all other departments Ad hoc requirements as per operational requirements Knowledge SAPC and relevan...