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Pharma IT: 24/7 Application Support Specialist

Company

ARCONDIS AG / GmbH

Location

, , malaysia, , , malaysia

Type

Full-time

ARCONDIS AG / GmbH is seeking a Customer Support Specialist in Malaysia to provide Level 2 Application Support for critical business applications. Candidates should have strong analytical skills, solid IT knowledge, and experience with ServiceNow. The role requires collaboration with stakeholders across varying seniority levels and handling incidents and requests in accordance with ITIL processes. A deep understanding of systems in the pharmaceutical sector is preferred.
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