To provide a quality service to existing Personal Lines clients, covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium. You will be dealing with clients directly, via the telephone or email. To be aware of market developments in your business areas and bring them to the attention of clients and colleagues, where appropriate. To carry out all business activity strictly within the rules and requirements of the Financial Conduct Authority and to be aware of and maintain up-to-date knowledge of the regulatory environment as it applies to your work.