Installs personal computer hardware and peripheral components such as monitors, keyboards, printers, scanners and disk drives.
Loads and verifies correct operation of software packages such as operating system, word processing and spreadsheet programs, etc. Performs network connection set-up; and user profile, data, and application migration from workstation to workstation.
Identifies and resolves hardware, software, and operating system problems, makes minor repairs or refers to application specialists.
Environment:
Microsoft Desktop OS, Microsoft 365 Services, SCCM, and Active Directory; Trellix ENS, LPR Printing