- Maintaining effective communication within the department and ensure that the MD is kept well informed of any problems/queries that have arisen.
- Maintaining a good working relationship with all Executives and Department Heads and being positively perceived as the link between the MD’s Office and other departments.
- Ensuring special requests and reservations via the MD’s Office are handled appropriately.
- Ability to communicate effectively whether in person, on the telephone or in writing.
- Strong knowledge of Rosewood standards and their correct application to ensure they are maintained at a superior level on a daily basis.