Accepting applications from: All persons interested Service Line/Section: Houston Water / Infrastructure and Development Services (IDS) Reporting location: 1002 Washington Avenue, 3rd Floor* Workdays & hours: Monday Friday, 8:00 am 5:00 pm* Subject to change Description of duties/essential functions The Permit Tech will be responsible for learning the general functionality of the Houston Permitting Center and direct customers to the correct departments. The Permit Tech position will require a positive and energetic individual with excellent customer service skills, allowing them to assist internal and external customers in a professional and informative manner that addresses all customers' needs. Duties include researching, analyzing, and resolving customer inquiries and complaints to provide quality customer assistance. The employee will be responsible for all communication pertaining to internal and external customer inquiries via phone, email, live chats and...