SUMMARY

This position is responsible for consulting with clients and service team members regarding client performance improvement needs, then developing or recommending appropriate performance improvement/training solutions that provide value, positively impact our clients’ businesses and result in retention and growth.

RESPONSIBILITIES

• Responds to and initiates client service requests.
• Consults with client business owners and leaders regarding organizational and employee performance gaps, which may include conducting a needs analysis.
• Develops, recommends and promotes performance improvement/training solutions.
• Facilitates strategic initiatives, including but not limited to: teambuilding, process analyses, culture improvement, change management and executive leadership retreats.
• Facilitates and coordinates training programs using existing materials and content.
• Educates and encourages cl...