We are looking for a talented and analytical Senior Performance Officer to join our Highways and Infrastructure team. In this key role, you will support the management of highway maintenance and management contracts by analysing performance data, monitoring contract compliance, and providing high-quality management information to support service improvement and effective decision-making. Working closely with the Principal Performance Officer, you will support the delivery of high-quality highways services.

Responsibilities

• Monitor and analyse service provider performance against contractual requirements.
• Produce performance reports and management information to support contract management and payment processes.
• Identify trends, risks, and opportunities for service improvement.
• Support audits, data verification, and compliance activities.
• Work collaboratively with service providers, stakeholders, and colleagues across...