Performance Analyst

Pay up to £51,762, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

Do you want to work in a place where your dashboards, KPIs and data storytelling don't just inform decisions, but directly improve outcomes for people at the moments they need support most?

This campaign covers four vacancies across three areas within DWP's Digital and Transformation Group: Communication, Collaboration and Network Services; the GOV.UK and Signposting team; and the Performance Analytics Hub.

You'll work alongside product managers, designers, engineers and researchers to ensure services are built with clear success measures, meaningful KPIs and a strong understanding of user behaviour from the outset.

Your role goes beyond reporting - you'll help teams define what they are trying to achieve, understand how users move through complex journeys, and use insight to influen...