The Role: Pro-active management of the full range of day to day administration needs including completion of renewals, dealing with financial transactions, issuing of benefit statements, new member packs leaver option statements and preparation of trustee annual reports. Key point of contact within the team, communicating with members, business partners and internal customers in a timely, professional and pro-active manner Ensure membership data is up-to-date and accurate and can be accurately reported on for Group Accounts, Actuarial / Interim Valuations and Annual Audits Ensure information is available to Management, Trustees, Actuaries and any other stakeholders, as required Work with the Dept Head and Business Development team to support business development initiatives Meet agreed service standards and internal procedure guidelines Attend client meetings as required Create, maintain and update records on the scheme database Provide back-up support on scheme and other work prioriti...