PBX Concierge at Watercolor Inn

WaterColor Resort - Santa Rosa Beach, FL 32459

Overview

Position Type Full Time

Description

Job Summary - The PBX Operator/Switchboard Operator serves as the first point of contact for all callers and guests seeking assistance. The role is responsible for providing prompt, courteous and efficient handling of all incoming calls, as well as assistance for outgoing calls which transpire through the PBX system. The PBX Operator/Switchboard Operator also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance.

Primary Responsibilities & Essential Functions - Maintain knowledge of and comply with all departmental policies, service procedures, and standardsMaintain complete knowledge of correct maintenance and use of equipmentMaintain complete knowledge events, including but not limited to, scheduled daily ...