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Payroll Support Officer

Company

Yancoal

Location

Australia, New South Wales

Type

Full-time

Job Tasks and Responsibilities

Reporting to the Payroll Manager, you will play a key role in supporting the delivery of accurate, timely, and compliant payroll services, while providing excellent customer support to internal and external stakeholders.

Working across payroll operations and service desk support, you will gain end-to-end exposure to payroll processes and contribute to continuous improvement initiatives.

 Your responsibilities include:

  • Providing Level 1 payroll support, responding to employee and stakeholder enquiries via the service desk in a professional and timely manner

  • Accurately maintaining and updating payroll master data in line with established procedures

  • Performing high-volume data entry of payroll-related information with strong attention to detail

  • Escalating and allocating complex payroll queries to Level 2 support where required

  • Supporting end-to-end pay run activities...
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