-2 years contract (renewable based on performance and headcount needs)
- Mon to Fri; 8am - 5.30pm
- Depot Road
- Up to $2800 + PB
Job Responsibilities: - To analyse, compute and process pay transactions promptly and accurately in accordance with the stipulated policies and guidelines and maximise customer satisfaction.
- Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
- Analyse doubtful pay transactions, diagnose problems and determine follow‑up actions to resolve/pre‑empt potential problems.
- Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
- Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
Period: - 2 years contract (renewable based on performance and headcount needs)
Location: