Job Summary We are seeking an experienced Payment Operations Manager to oversee and optimise our payment operations in Singapore. In this role, you will ensure the efficiency, scalability, security, compliance, and accuracy of our daily payment flows while driving continuous operational improvements on client support and business growth.
Responsibilities - Lead end-to-end daily cashless and digital payment operations, including transaction processing, reconciliation, settlement updates, and month‑end closing to ensure accuracy and timeliness
- Develop and execute operational strategies that enhance payment process efficiency, reduce operational costs, strengthen internal controls, and prevent revenue leakage
- Monitor and analyse cashless payment performance data to generate actionable insights for management reporting and operational planning
- Resolve operational issues and address client feedback by collaborating with internal ...