**Job Responsibilities**

+ Own daily/weekly/month-end reconciliations and finalize EOM packets by deadlines.
+ Meet production goals and SLA/KPI targets; proactively manage capacity.
+ Prioritize and delegate work; monitor queues and ensure timely, quality output.
+ Serve as escalation point for complex cases; perform root-cause analysis and drive corrective actions.
+ Investigate and clear cash/ledger breaks; monitor aging and escalate threshold breaches.
+ Ensure adherence to procedures and controls; support audits with clear documentation.
+ Track and report KPIs/KRIs; communicate trends and recommendations to stakeholders.
+ Partner with operations, technology, and product teams to automate and enhance controls.

**Required Qualifications**

+ Knowledge of payment flows, cash/GL reconciliations, and exception management.
+ Ability to identify patterns, perform root-cause analysis, and interpret operational metrics.
+ Pr...