Overview of the Position:

The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.

Education and Experience:

•High School Diploma or equivalent required

•Two year medical office experience preferred

•Two years customer service experience

Required Skills / Core Competencies:

•Must possess excellent oral and written communication

•Must have the ability to collaborate with others to improve the patient experience and address needs

•Ability to take initiative and handle various task simultaneously

•Knowledge of policies, procedures, regulations, and protocols

•Knowledge of data bases (ex: EMR systems)

•Bilingual in English/Spanish preferred

•Familiar with Medical terminology

•Ex...